At dh77, your privacy is treated as a core operational responsibility, not a legal formality. This Privacy Policy explains in plain terms what personal data dh77 collects, why we collect it, how we use and protect it, and what rights you hold as a player — particularly as a Pakistani user operating under the dh77 platform.
dh77 applies strict data governance principles across every player touchpoint — from account registration through to withdrawal processing and responsible gaming controls.
All data transmitted between your device and dh77 servers is protected by TLS 1.3 encryption. Stored data — including KYC documents, payment details, and account credentials — is encrypted at rest using AES-256 standards.
Identity verification documents — such as your Pakistani CNIC — are processed solely for age verification and fraud prevention. dh77 does not sell, rent, or share KYC data with third parties outside of mandatory regulatory and payment processing obligations.
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT transaction data are processed through PCI-DSS compliant payment gateways. dh77 never stores full card or wallet credentials on its own servers.
dh77 relies on informed consent as the primary legal basis for marketing communications. You can withdraw consent, update communication preferences, or request data deletion at any time by contacting our support team via live chat inside your dh77 account.
dh77 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable regulatory obligations. Account data is held for a minimum of five years post-closure in line with international gaming licence requirements.
dh77 does not sell personal data to advertisers, data brokers, or analytics aggregators. The only third parties that receive your data are those strictly necessary to operate the platform — payment processors, identity verification services, and our licensed gaming software providers.
This Privacy Policy ("Policy") is issued by dh77 ("dh77", "we", "us", "our"), the operator of the online gaming platform accessible at dh77.pro. This Policy governs how dh77 collects, processes, stores, shares, and protects personal data relating to players and visitors to the dh77 platform, including players based in Pakistan.
By registering an account, accessing the dh77 platform, or otherwise using dh77 services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, you must discontinue your use of the dh77 platform immediately.
dh77 operates as an internationally licensed gaming operator. Our data processing practices are structured to comply with our regulatory obligations under our international gaming licence, as well as the data protection principles applicable in the jurisdictions we serve. We take the privacy of Pakistani players seriously and have designed our data practices with the realities of the Pakistani digital environment in mind.
Plain Language Summary: dh77 collects your data to run your gaming account, process payments, verify your identity, and keep the platform safe. We do not sell your data. You can ask us to show you, correct, or delete your data at any time.
dh77 collects personal data through multiple channels, including account registration, KYC verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:
dh77 uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your dh77 player account, processing logins, and managing account security including 2FA. |
| Age & Identity Verification | Verifying that you are 21 years of age or older in compliance with our licensing obligations and responsible gaming commitments. |
| Payment Processing | Processing PKR deposits via JazzCash, EasyPaisa, and bank transfers, and fulfilling withdrawal requests within applicable processing times. |
| Fraud & AML Compliance | Monitoring transactions and account activity to detect and prevent fraud, money laundering, and unauthorised account access. |
| Responsible Gaming | Administering deposit limits, session controls, and self-exclusion requests. Identifying players who may exhibit problem gambling behaviours. |
| Customer Support | Responding to queries, complaints, and disputes via live chat (Urdu and English) and email. |
| Marketing Communications | Sending promotional offers, bonus notifications, and PSL/cricket betting updates where you have provided consent. You may opt out at any time. |
| Platform Improvement | Analysing aggregated usage data to improve game selection, cashier performance, and the overall dh77 player experience. |
dh77 processes your personal data under the following legal bases:
dh77 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share data only where strictly necessary with the following categories of recipients:
All third parties engaged by dh77 are contractually bound to process personal data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection obligations.
dh77 uses cookies and similar tracking technologies to operate the platform, improve user experience, and — where consent is given — to deliver relevant promotional content. The categories of cookies used by dh77 are:
You can manage cookie preferences through your browser settings or through the dh77 cookie preference centre accessible from within your account settings.
dh77 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any regulatory retention obligations. The following general retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with dh77's data destruction procedures.
As a dh77 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact dh77 via live chat inside your account dashboard or by emailing [email protected]:
dh77 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days and will notify you accordingly. We may request proof of identity before processing a data rights request to protect your account security.
dh77 implements a layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. We encourage all dh77 players to use strong, unique passwords and to enable 2FA on their accounts to maximise personal account security.
dh77 strictly prohibits access to its platform by any person under the age of 21 years. We do not knowingly collect or process personal data relating to individuals under 21. Age verification via Pakistani CNIC or other government-issued identity documentation is a mandatory step in the dh77 account registration and activation process.
If dh77 becomes aware that personal data has been collected from an individual under the age of 21, such data will be deleted immediately and the relevant account will be permanently closed. Parents or guardians who believe their child may have accessed dh77 should contact our support team immediately via live chat inside the account dashboard.
dh77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or operational procedures. When material changes are made, dh77 will notify registered players via the email address associated with their account and/or via a prominent notice on the dh77 platform prior to the changes taking effect.
Continued use of the dh77 platform following notification of material changes constitutes acceptance of the updated Privacy Policy. If you do not accept the updated terms, you must cease using the dh77 platform and may request account closure by contacting our support team.
The current version of this Privacy Policy is always accessible at dh77.pro/privacy-policy. The effective date at the top of this document indicates when the current version came into force.
For any questions, concerns, or requests relating to this Privacy Policy or dh77's data processing practices, please contact the dh77 Data Protection team through the following channels:
dh77 is committed to resolving all privacy-related enquiries fairly and promptly. If you remain dissatisfied with our response to a data rights request or complaint, you retain the right to escalate the matter to the relevant supervisory authority under our international gaming licence jurisdiction.
dh77 is built on transparency, security, and respect for your privacy. Now that you understand how we handle your data, explore everything the platform has to offer — from PSL cricket betting to live casino and slots. 21+ only. Play responsibly.